Frequently Asked Questions

Everything you need to know about your next pair of Hoss Boots.

What is the average shipping time for an order?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your boots sooner.

How do I know which size to order?

Our boots generally run true to size. We recommend consulting our comprehensive Size Guide, which includes measurements and conversion charts, to ensure a perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn boots in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small restocking fee.

Are Hoss Boots waterproof?

Many of our styles feature advanced waterproofing technology. Please check the specific product description for the 'Waterproof' badge to ensure the model meets your environmental needs.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.

Do you offer a warranty on your footwear?

Yes, all Hoss Boots come with a 6-month limited warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by improper care.